New Patient Information

FoundCare is committed to providing your family with the best medical care possible by offering a wide range of services. These services include pediatric and adult primary care, chronic disease management, behavioral health services, dentistry, laboratory services, X-rays, and an on-site pharmacy. A variety of our services are accessible throughout our centers in Palm Beach County, with our West Palm Beach center conveniently offering all of our services in one location.

Our culturally competent staff is fluent in English, Spanish and Haitian Creole. Office hours vary by location and include daytime, evening, Saturday, and Sunday morning appointments.

To schedule an appointment, please call 561-HEALTHY (432-5849)

Walk-ins are seen as quickly as possible. We strongly encourage everyone to make an appointment ahead of time. 

 We Accept the Following Insurance Plans:

 Public Plans:

  • Children’s Medical Services (CMS)
  • Florida Medicaid

Florida Kid Care:                                                  

  • Aetna Better Health
  • Coventry
  • Staywell

Medicaid Managed Care HMO’s:                  

  • Clear Health Alliance
  • Community Care Plus (CCP)
  • Humana             
  • Miami Children’s
  • Prestige              
  • Sunshine                                                 
  • Wellcare
Marketplace/ACA Plans:
  • Ambetter from Sunshine Health
  • Bright Health
  • Molina Marketplace
  • My Blue from Florida Blue/BCBS
  • United Healthcare Marketplace
Medicare Advantage Plans:
  • Allwell by Sunshine
  • Bright Health Medicare
  • Humana Gold Medicare
  • Molina Medicare
  • Oscar
  • Wellcare Medicare

Health Care District Option 1

  • District Cares (Infectious disease only) 

Medicare Part A & B

Private Plans:

  • Aetna
  • Cigna
  • Florida Blue/Blue Cross Blue Shield
  • Humana (Commercial)
  • United Healthcare

Dental Plans:

  • Cigna Dental
  • BCBS PPO Dental
  • Dentaquest
  • Envolve
  • GEHA PPO Dental Network
  • Guardian Dental
  • Humana Gold
  • Liberty Dental
  • MCNA Dental

If your health plan is not listed, our team of eligibility specialists will work with you and your insurance company to establish FoundCare as your medical home.

Our goal as a community health center is to provide comprehensive quality health care to our patients. Every patient seen by FoundCare providers receives the same high-quality standard of care regardless of whether or not they have insurance. We offer a sliding fee scale based on family size and income for those who are not covered by insurance. You may ask us to conduct a financial assessment to determine your eligibility for our sliding fee scale. No one is turned away for inability to pay.

Please have the following items with you when you arrive to your scheduled appointment:

  1. Photo ID (all patients)

  2. Uninsured patients, please provide income verification (pay stub, W2, or tax return)*

  3. Unemployed patients, please provide verification of Unemployment (SEQY) or Disability (TPQY) from Social Security

  4. Undocumented and uninsured patients must provide a Letter of Support (Valid To/From Dates, the contact information of supporter, and be notarized)*

  5. Insurance card (if applicable)

  6. Past medical history or records

  7. Registration Consent Form. Copies will be provided at the time of appointment if you need assistance filling out or do not have access to a printer.

Please download and bring the completed Registration Consent Form with you at the time of your visit.

pdfRegistration Consent Form - English
pdfConsentimiento Formulario de Registro - Español
pdfConsentement Formulaire d'inscription - Créole

Please review our Notice of Privacy Practices prior to your scheduled visit. This notice describes how your personal medical information may be used and disclosed and how you can get access to this information. Please review it carefully.

pdfNotice of Privacy ( for your personal records ) - English
pdfAviso de Privacidad ( para sus archivos personales ) - Español
pdfAvis de Confidentialité ( pour vos dossiers personnels ) - Créole

Please download the TeleHealth Guide for your TeleHealth Session prior to the appointment.

pdfTeleHealth Guide

 

If you are a current FoundCare patient, please click here.